{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How do I get started with HostManageGo?", "acceptedAnswer": { "@type": "Answer", "text": "Create a free account and start your 14-day trial. No credit card required. You'll automatically receive sample data (2 properties and 3 bookings) to explore the platform. You can delete them anytime with one click." } }, { "@type": "Question", "name": "Do I need a credit card for the trial?", "acceptedAnswer": { "@type": "Answer", "text": "No. The trial is completely free and doesn't require a credit card. You only need to subscribe when you want to continue after the 14 days." } }, { "@type": "Question", "name": "What is sample data?", "acceptedAnswer": { "@type": "Answer", "text": "When you create a new account, HostManageGo automatically creates 2 sample properties and 3 sample bookings to help you explore the platform. This data has 'Sample' badges and is not editable. You can delete it anytime with one click using the 'Delete Sample Data' button on the dashboard." } }, { "@type": "Question", "name": "How does the AI Assistant work?", "acceptedAnswer": { "@type": "Answer", "text": "The AI Assistant allows you to create, update, and manage properties, bookings, and cleaning teams using natural language. You can use voice (microphone) or text (chat). Example: 'Create property White House in Cascais' and it's done. The AI is optional - you can always use traditional forms if you prefer." } }, { "@type": "Question", "name": "Do I need to use the AI?", "acceptedAnswer": { "@type": "Answer", "text": "No, the AI is completely optional. You can use traditional forms for all operations. Many customers mix both - use what you prefer in each situation." } }, { "@type": "Question", "name": "Does AI work by voice?", "acceptedAnswer": { "@type": "Answer", "text": "Yes! The AI Assistant works by voice (microphone) or text (chat). Perfect for managing properties while doing other things. Use the microphone button for voice commands or type in the chat." } }, { "@type": "Question", "name": "What commands does AI understand?", "acceptedAnswer": { "@type": "Answer", "text": "The AI understands commands to create, update, assign, and delete properties, bookings, and cleaning teams. All in natural language (English, Spanish, or Portuguese). Examples: 'Create property T2 in Porto', 'Add booking for John Smith, 3 nights', 'Assign team Maria to Sea House'." } }, { "@type": "Question", "name": "Can I sync with Airbnb and Booking.com?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can import calendars from Airbnb and Booking.com via iCal and export your calendar as a public link for bidirectional synchronization. This prevents double bookings and keeps everything synchronized automatically." } }, { "@type": "Question", "name": "How do long-stay discounts work?", "acceptedAnswer": { "@type": "Answer", "text": "You can configure automatic discounts for stays of 7+ nights (weekly), 30+ nights (monthly), or custom thresholds. Discounts apply automatically on public booking pages and guests see exactly how much they save." } }, { "@type": "Question", "name": "How do seasonal pricing rules work?", "acceptedAnswer": { "@type": "Answer", "text": "You can create pricing rules for specific periods (single dates, ranges, or recurring patterns). Set fixed prices, percentage adjustments, or multipliers. Rules apply automatically and you can visualize them on the calendar." } }, { "@type": "Question", "name": "How do automated emails work?", "acceptedAnswer": { "@type": "Answer", "text": "You can create email templates in multiple languages and configure automation rules that send emails automatically based on booking events (confirmation, check-in, check-out, etc.) with configurable time offsets." } }, { "@type": "Question", "name": "Can I manage cleaning teams?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can create cleaning teams and assign them to properties or bookings. The system automatically generates cleaning tasks based on bookings and you can manage everything in one place." } }, { "@type": "Question", "name": "Are there booking fees?", "acceptedAnswer": { "@type": "Answer", "text": "No. Zero booking fee. You only pay the monthly or annual plan based on the number of properties you manage. No hidden fees or commissions per booking." } }, { "@type": "Question", "name": "Can I cancel anytime?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. There's no commitment period. You can cancel at any time without fees. When you cancel, you keep access to the service until the end of the already-paid period." } }, { "@type": "Question", "name": "Can I change the number of properties?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, at any time. You can increase or decrease the number of properties and the price adjusts automatically on a pro-rata basis. The first plan includes 1 property, then you pay for each additional property." } }, { "@type": "Question", "name": "Are there AI usage limits?", "acceptedAnswer": { "@type": "Answer", "text": "During trial: 20 AI queries + 50 chatbot messages (total). After subscribing, you have generous monthly limits based on the number of properties you manage (automatically increase with more properties)." } }, { "@type": "Question", "name": "What happens when the trial ends?", "acceptedAnswer": { "@type": "Answer", "text": "You can choose to subscribe to continue using the platform. If you don't subscribe, you keep read-only access to your data but can't create new bookings or properties." } }, { "@type": "Question", "name": "How do I import calendars from Airbnb/Booking.com?", "acceptedAnswer": { "@type": "Answer", "text": "Go to Settings → iCal and add the iCal link from your Airbnb or Booking.com calendar. The system syncs automatically and you can configure the sync frequency." } }, { "@type": "Question", "name": "How do I export my calendar?", "acceptedAnswer": { "@type": "Answer", "text": "Go to Settings → iCal and generate a public iCal export link for each property. You can share this link with other platforms for bidirectional synchronization." } }, { "@type": "Question", "name": "Do bookings automatically block dates?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. When you create a booking (even if it's 'awaiting deposit'), the dates are immediately blocked in the calendar to prevent overbookings. This applies to both the internal calendar and iCal exports." } }, { "@type": "Question", "name": "How do guest profiles work?", "acceptedAnswer": { "@type": "Answer", "text": "Guest profiles are optional and allow you to store additional information (billing data, preferences, etc.). The system automatically suggests existing profiles when you enter an email in a new booking." } }, { "@type": "Question", "name": "Can I use multiple authentication methods?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can link multiple authentication methods (email/password, Google, Facebook) to the same account. This allows you to sign in with any linked method." } }, { "@type": "Question", "name": "How do I delete my account?", "acceptedAnswer": { "@type": "Answer", "text": "Go to Settings → Privacy and use the 'Delete Account' option. This permanently removes all your data. This action cannot be undone." } }, { "@type": "Question", "name": "Can I export my data?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Go to Settings → Privacy and use the 'Export Data' option to download all your data in JSON format." } } ] }

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